Microlearning
Explore job aids and instructional videos created in Camtasia and Vyond.
Camtasia and Vyond
Camtasia: Customer Service Video
This video was created for the eLearning course to provide training on delivering exceptional customer service would typically be employees or professionals who interact directly with customers in a corporate setting. This may include customer service representatives, salespeople, support staff, or anyone in a customer-facing role within the organization.
The training aims to equip these individuals with the necessary skills and knowledge to provide outstanding customer experiences, enhance communication, problem-solving abilities, and handle difficult customers effectively.
Tool Used: Camtasia, Well Said Labs, MS Office
Accompanying Deliverables:
Vyond: HIPAA Training - Storyline 360
Description: This scenario-based eLearning project is designed and developed to help Rosewood Healthcare be 100% HIPAA compliant. Throughout the course, the learner will participate in a multiple workplace scenarios that will help them handle patient information in accordance with HIPAA guidelines.
Tools Used: Articulate Storyline 360, Vyond
Highlights:
Customized hot spot interaction/ interactive markers
Video scenarios
Variables, layers, triggers
Knowledge checks and quiz
Vyond: Medical Fire Safety Video
This video was created for the eLearning Articulate Rise 360 course to meet OSHA's training requirements for Palmetto Medical hospital employees by teaching them how to prevent, prepare for, and respond to fire emergencies in medical facilities.
With over 5,000 fires occurring annually at medical facilities, it's crucial that all workers are trained in fire hazards and emergency procedures to reduce fatalities, injuries, and property damage. This video aims to equip learners the fire safety rules using the "RACE" technique to evacuate patients.
Tool Used: Vyond, Well Said Labs, MS Office
Accompanying Deliverables:
Job Aids
Electrical Safety Job Aid.pdfElectrical Safety Job Aid
This eLearning course is designed for use as a OSHA fire safety compliance training requirements for all employees in the medical offices of Palmetto Medical.
This training program will help workers recognize potential hazards, understand the importance of electrical safety, and report any incidents promptly. This will not only protect the workers and patients but also ensure the continuity of the medical office operations.
Tool Used: Canva
Accompanying Deliverables:
Interview Aid.pdfInterviewing Strategies Job Aid
This infographic was created for the eLearning course is designed to provide HR interviewers and hiring managers skills to interview potential employees. The training is targeted towards recruiters with varying levels of technical expertise and an average age of 35.
This training provides skills necessary to evaluate candidates effectively, avoid biases, and contribute to achieving the company's talent acquisition goals of hiring 2,000 employees for their technical team in one calendar year.
Tool Used: Canva
Accompanying Deliverables:
Ergonomic Job Aid.pdfErgonomic Workspace Infographic
This infographic was created for the Ergonomics and Body Mechanics Instructor-Led course. It will assist individuals in identifying ergonomic workspaces and remind the importance of proper ergonomics and body mechanics to reduce the risk of workplace injuries and increase productivity.
Tool Used: Canva
Accompanying Deliverables: